Department of Veterans' Affairs (DVA) If you are a current or former serving member of the Australian Defence Force, we can assist you with various aspects of daily living to support your independence, wellbeing, and quality of life. Our team understands the unique experiences and challenges faced by ADF members and veterans. We provide respectful, person-centred support that is tailored to your individual needs, routines, and goals, whether support is required in the home or within the community. Includes but is not limited to: Assistance with personal care and daily routines. Domestic tasks Meal preparation Shopping and appointment support Transportation Community access Social engagement Support with maintaining a safe and comfortable home environment.

Registered NDIS and community services provider delivering person-centred disability support, in-home care, and community participation across local areas. Gem Complete Health Services Your trusted NDIS Provider Make a Referral Available Services Supported Independent Living (SIL) 24/7 support in a shared or individual living environment, helping participants develop independence while receiving assistance tailored to their daily needs. Read More Short Term Respite Offers a welcoming, short-term home away from home. We provide care, support, and opportunities to relax and recharge during your stay. Read More Home Care Flexible in-home support to assist with everyday tasks, personal care, and community engagement. Our goal is to help you maintain independence while feeling supported in your own home. Read More Department of Veterans Affairs (DVA) If you are a current or former serving member of the Australian Defence Force, we can assist you with any aspect of daily living. Read More Community Access Supporting participants into the community, attending appointments, and taking part in social and recreational activities. Our focus is on building independence, inclusion, and confidence in everyday life. Read More Support Coordination Supports participants to connect with the right services, manage their NDIS plan, and work towards their individual goals. Read More Where are We? Gem Complete Health Services supports participants across Sydney. Our head office is based at The HUB in Gregory Hills. Suite 1011, 31 Lasso Road, Gregory Hills, 2557 9:00am - 5:30pm 02 9262 1010 enquiries@gemcompletehealth.com.au

Community Access Transport to and from appointments, work or study. Grocery shopping and running everyday errands. Attending medical, allied health, and support appointments. Social outings with friends, family, or support networks. Recreational activities such as cinemas, concerts, and events. Participation in cultural, faith-based, or community groups. Support to attend classes, programs, or skill-building activities. Building confidence to access the community independently. Developing social skills and meaningful relationships. Exploring new interests and community opportunities. Community access support includes assistance with: Our community access services are flexible and tailored to individual needs. Support workers provide consistent, respectful assistance to ensure participants feel safe, supported, and empowered to engage fully in their community at their own pace. We support individuals to actively participate in their community, build meaningful connections, and maintain independence through safe, reliable, and person-centred assistance. Our approach focuses on inclusion, choice, and supporting people to engage in activities that align with their goals, interests, and cultural needs.

Our Mission Welcome to Gem Complete Health Services. Our mission is to deliver exceptional, mutually agreed-upon care and services to our clients, while advocating for their needs in all areas they’ve identified. We are committed to upholding the highest standards of care, service, and professionalism, ensuring every client is treated with dignity, respect, and kept informed and comfortable throughout their entire journey with us. Make a Referral Our Values Compassion Collaboration Evidence-Based Care Integrity Discover the Gem Difference "Thank you for the continuous support. Peter's transition from the nursing home into supported independent living wouldn't have been possible without Gem. The connection has been a morale booster for Peter." Support Coordinator "The commitment and understanding Gem has for me goes a long way. I honestly can't thank Gem enough for their dedication and support in my life." Participant "Thank you for finding the right people to care for my daughter. I never would have thought that my daughter would be enjoying her support as much as she is. It means the world to my family and I." Father

Gem Complete Health Services Home Care Our in-home support includes, but is not limited to: Personal care support, including assistance with showering, dressing, and mobility. Meal preparation and assistance with eating, based on dietary needs and preferences. Domestic duties such as cleaning, laundry, and maintaining a safe living environment. Assistance with shopping and errands. Support to attend medical, therapy, and community appointments. Social support and companionship to reduce isolation and build confidence. Transportation support for appointments, errands, and social activities. Assistance in your own home We provide flexible, person-centred support to help individuals live safely, comfortably, and independently in their own home. Our supports are tailored to your needs, routines, and preferences, promoting dignity, choice, and quality of life. Our experienced support workers support you by encouraging independence while ensuring the right level of assistance is provided, adapting supports as your needs change over time.

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Support Coordination Our Support Coordinators take a personalised and collaborative approach. We take the time to understand each participant’s goals, strengths, and individual circumstances, then assist in coordinating supports that align with their needs. Our focus is on empowering participants to make informed choices, build capacity, and maximise the value of their NDIS funding. Support Coordination includes but is not limited to: Explaining your NDIS plan and funded supports in clear, practical terms. Assisting to identify goals and priorities. Connecting you with suitable and trusted service providers. Coordinating multiple supports to work together effectively. Supporting service agreements and provider communication. Monitoring supports to ensure they meet your needs and expectations. Assisting with problem-solving and resolving service issues. Supporting plan reviews, reassessments, and changes in circumstances.

Supported Independent Living (SIL) Our Supported Independent Living support includes, but is not limited to: Assistance with daily personal care and routines. Support with meal planning, preparation, and nutrition. Help to develop and maintain household skills such as cleaning and laundry. Support with medication routines and health-related appointments. Assistance to build independent living and life skills. Support with daily planning. Social support and assistance to build positive relationships and community connections. Overnight and 24/7 support. We provide Supported Independent Living services designed to help individuals live as independently as possible while receiving the ongoing support they need in a safe, stable, and supportive home environment. Our approach is person-centred and focused on building life skills, confidence, and independence.

Short Term Respite Our Short Term Respite support includes, but is not limited to: 24/7 support from experienced and qualified staff. Assistance with personal care and daily routines. Medication support in line with individual care plans. Nutritious meals tailored to dietary needs and preferences. Recreational activities and community-based experiences. Opportunities to develop new friendships and social connections. Support to build independence, confidence, and life skills. A safe and comfortable accommodation environment. We provide STA and Respite services that offer a safe, supportive, and welcoming environment for individuals who require temporary support away from their usual home. Our STA and respite options give participants the opportunity to rest, recharge, and enjoy new experiences, while families and carers receive peace of mind and a well-deserved break. Our respite stays are tailored to individual needs and goals, ensuring each participant feels supported, respected, and engaged throughout their stay.

We are always seeking new Gems to join our team. Fill out the form below to apply. Work with Gem First name* Last name* Email* Phone* Position* Casual/Part Time/Full Time* Start Date* Day Month Month Year Briefly describe your experience in the industry Do you have a reliable and insured vehicle to get to and from work?* Yes No If you answered yes to the above question, do you have a third-party or a comprehensive insurance policy on your vehicle? Third-Party Comprehensive Do you have an NDIS Worker's Screening Check?* Yes No Do you have a First Aid certificate including CPR?* Yes No Do you have a certification in Disability?* No Qualification Certificate 3 Certificate 4 Diploma Bachelor's Have you worked with clients who display challenging behaviours? Yes No If you answered yes to the above question, please describe the types of behaviours displayed.* What is your availability?* Additional Comments Attach CV* Upload File Apply

About the Participant Support Required* Participant Name * Primary Disability* Participant Age* Location* About the Person Making the Referral Referring Company Contact Name* Email* Phone* Comments* Submit Referral Form

Privacy Policy A legal disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. Privacy Policy - the basics Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. What to include in the Privacy Policy Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. To learn more about this, check out our article “Creating a Privacy Policy ”.