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About us

Our Culture

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The name Gem is inspired by our wonderful clients, unique and beautiful in every way, they are truely precious gems that deserve nothing but the very best care and appreciation.

The foundation of our culture is built upon our six values: excellence, respect, integrity, ethics, individuality and social justice, and these are at the heart of everything we do.

We embrace people from diverse backgrounds with a deep understanding that their unique cultures are a part of their being. We work with our clients to create a caring package aimed at affording them the autonomy and freedom of high quality care planning.


Our team is trained in cultural competence and that is our language. We desire to deliver our service “just in time” and in the comfort of your home.


Our Mission

Our mission is to provide the best, mutually agreed care and services to our clients and to advocate on their behalf in all areas of their identified need.


We strive to manage our clients with the highest standards in care, service and professionalism, and to ensure each service recipient is treated with dignity and respect, being kept comfortable and informed at each step of their journey with us.


We aim to receive and address all inquiries from, D.V.A , Veterans, NDIS disability participants, carers, service providers and our nationals.


Meet the Team

Our wonderful team of trained professionals draw on broad industry experience to deliver the highest quality care to each and every one of our clients.


We feel privileged to be such a huge part of so many people's day to day lives, and we understand the great responsibility we have to provide such critical assistance to all those in need. We are dedicated to providing a service that not only attends to our clients' physical requirements, but more importantly looks after their emotional and personal well-being as well. 

For further information on what we offer, head over to our services page.


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