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Cummunity Nursing
Plan Management

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Gem Complete Health Services provides a comprehensive list of services, some of which are available upon request, others may be subject to availability. Please don’t hesitate to contact us to see if you are eligible for services or if your request can be accommodated.

Community Nursing


Gem Complete Health Services specialises in providing care to clients with a wide range of needs, in the comfort of their homes.


We liaise with Discharge Planners in hospitals and offer timely follow up in the community to help patients settle back with support to manage their new circumstances at home.

Special attention is given to the elderly who are living at home. We uphold the value of independence and empower them with support to ensure that they can live safely in their homes. We provide early detection of condition change, assessment and advise the relevant support needed.



Our services include but are not limited to:



  • Skilled nursing care

  • General nursing care

  • Palliative care

  • Medication administration & management

  • Colostomy and Urinary Catheter Care Peg Feeds and Stoma Care

  • Wound management

  • Liaising with relevant stakeholders (GP’s)

  • Post Discharge Care

  • Continence Management


We arrange visits from our Clinical Nurse Assessor who will come to you and formulate an appropriate person centred care plan for you. We will then provide you with a free quote and discuss it with you to tailor it to your needs. Our services will be reviewed and evaluated regularly to ensure we are delivering high quality care to our clients.

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Support Coordination

Our Support Coordinators will concentrate on strengthening our participants’ capabilities to assume responsibilities and tasks associated with the management of their supports.


The training will include:

  • Financial skills

  • Organisational skills

  • Self-management capabilities

  • Provider selection

  • Develop service agreements

  • Paying providers

  • Developing monthly statements for participants and claiming payment from the NDIA

  • Self-management.

For further details please complete a Service Enquiry Form and we will get back to you within 48 hours.

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Accommodation / Tenancy

Our Support workers will support our participants in securing suitable accommodation by liaising with the relevant stakeholders and advocate for our participants in rental lease agreements.



Specialised Accommodation:

Specialist Disability Accommodation is provided for participants with very high support needs. The accommodation allows supports to assist with the delivery of services that cater for significant functional impairment.

Our services include:


  • Helping with or supervising daily personal tasks to develop the skills of the participant to live independently.

  • Participation support to enable our participant to engage in community, social and recreational activities.

  • Performing essential house or yard activities that the participant is not able to undertake.

  • Performing critical house cleaning activities that our participant is not able to conduct.

  • Preparation and delivery of meals to our participant who is unable to do this themselves.

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Therapeutic Supports

Our Therapeutic Supports objectives are to provide our participant with functional development through adjustment, adaptation and building the capacity to participate in the broader community.


Gem Complete Health Services will utilise a collaborative therapy team model that will render professional services by providing a wide-range of rehabilitative services in our participant’s homes. Being led by our participant’s physician to help him or her to regain the maximum level of independence by engaging and increasing the capabilities of our participant in the daily living skills.


Our collaborative team comprises of:

  • Registered and Enrolled Nurses and Support Workers

  • Occupational Therapists

  • Psychologists

  • Social Workers

  • Physiotherapists

  • Dieticians

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Supported Living & Household Tasks

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Assist Prod-Personal Care / Safety

This service is for when you choose to personally care for your disabled family member but need a bit of help.


We suggest, source and supply products that you will need daily but may not have the time to search and source. We will tailor the products to suit your needs or as requested. The products include daily products such as continence aids, wipes, and specialised utensils. 


Our process is to step in, understand your needs, receive your requests and advise on the best
products. We will then deliver the products to your door step. You will not need to pay on the spot as we make our own regulated claim and receive payment
from the NDIA.



For further details please complete a Service Enquiry Form and we will get back to you within 48 hours.

Supported Living
Assist Prod

We are here to assist and support you in completing a wide range of personal activities, daily tasks, life skills and participation in the community.



Our support includes but is not limited to :


  • Personal care tasks

  • Household cleaning and yard maintenance

  • Social skills development

  • Attending community, social and recreational activities

This can be a once-off or regular arrangements. Your choice is our drive.

For further details please complete a Service Enquiry Form and we will get back to you within 48 hours.

For further details please complete a Service Enquiry Form and we will get back to you within 48 hours.

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